Services

Greenacre provides the complete range of services that a modern UK charity needs. The nature of our assistance is tailored to your needs, and can include:

  • Reviews of policies and practices (visits or desk-based)
  • Mentoring and support for staff and trustees (in-person or remote)
  • Assistance in developing new policies or procedures (bespoke or generic)
  • Staff or trustee training (in-person or online)
  • Assistance with project development, bid-writing, monitoring, evaluation or reporting
  • Assistance with meeting compliance requirements (Charity Commission, HMRC, Companies House and others)

Whatever your charity’s needs, contact us. If we can’t help you, we will endeavour to refer you to somebody who can.

The topics we cover

Establishing a charity

  • Advice on legal forms
  • Establishing a legal body
  • Writing a governing document
  • Registration with the Charity Commission

Governance

  • Trustee roles and responsibilities
  • Management structures, delegation, staff and committees
  • Strategic development and implementation
  • Conflicts of Interest

Compliance

  • Understanding your legal responsibilities
  • Meeting compliance requirements
  • Troubleshooting
  • Policies and procedures

Finance

  • Independent examinations and audits
  • Financial management and controls
  • Investments and reserves
  • Tax, company and Charity Commission returns

Project Management

  • Project development
  • Fundraising and bid writing
  • Project management systems
  • Oversight, monitoring and evaluation

Charity Management

  • Policies and procedures
  • Staff and volunteer management
  • Risk management

Our Approach

Greenacre’s Associates are charity professionals drawn from a wide range of fields. They include charity staff and trustees, fund-raisers, project managers and finance managers. We also have professionals, including lawyers and accountants with experience in the not-for-profit sector. Finally, we have a strong core of former Charity Commission staff, so you can be sure that our advice helps you meet your compliance requirements. Whatever your needs, you can be sure that we have the right person for you.

Verified and DBS Checked

Greenacre can vouch for the skills and professionalism of all of its Associates. All have a track record delivering high quality assistance to charities. All have been DBS checked. Plus, we ask for detailed and confidential feedback to ensure that you are satisfied, and that Greenacre’s quality standards are maintained.

Greenacre has developed a library of resources for use by its Associates. It includes training materials, guidance notes, template policies and plans, and numerous other support and advice materials. Our knowledge database is being developed and added to every day by the collective experience of our many professional Associates.

Meeting your needs

Using this we can match your requirement quickly and aim to respond to requests with possible solutions and plans of action within 2-3 working days. Once agreed we set out the costs of delivery and agree with you our terms and conditions before the work begins. All this is done in simple straightforward ways enabling you to see clearly what you will get. We always check that you are stratified with the service provided and get feedback on your experiences.

At Greenacre, we are proud to support charities providing help to those who need it around the world. We want to help charities do a better job, and we want to develop a long-term relationship with all of our clients. We can only achieve this be meeting your needs in full, every time. So, if for any reason you are not satisfied that the service we provided met the agreed objectives, we will provide whatever support is needed until you are satisfied. As our clients know, we place great emphasis on getting feedback from all of our clients. We greatly appreciate the time you take to provide us this information, which enables us to provide you with a better service.

Protecting our clients

As a responsible service provider, for your protection we ensure that we:

  • verify the credentials and skills of all of our Associates
  • ensure all of our Associates have valid DBS checks
  • have public liability insurance

 Code of Conduct

All of our Associates are required to adhere to our Code of Conduct, which sets out the standards that Greenacre expects of them. All new clients are provided with a copy of the Code so that they can be clear about exactly what they can expect from our staff or Associates. If you have any problems about the standards, conduct or behaviour of one of Associates, contact us confidentially and we will address your concerns immediately.

For most of our services, the cost will be in the region of £300-£400 per day plus VAT. However, the actual cost will vary depending on the nature of your need – in particular, whether there is a need for a specialist associate to be assigned to the task, for the development of bespoke materials, or for significant travel.

Our price guarantee

Whatever your need, we will agree in advance exactly what services will be provided, and what the total cost will be. There will be no hidden charges and no nasty surprises. If we don’t meet the agreed needs, we will provide extra support at no cost until they are satisfied.

How we provide such great value

Greenacre provides its support at a fraction of the cost demanded by many consultancy firms, freelancers or even other charities. How do we do this? Greenacre’s model is designed to provide economies of scale: meaning, even small charities can afford the very best advice and support.

  • We have Associates throughout the UK. In most cases, there will be no expensive travel or accommodation costs charged.
  • From training packages to guidance and model policies, we have developed resources covering most charity’s needs – meaning no expensive development costs.
  • Many of our services can be delivered remotely, if required.

Greenacre commits to working with you and your budget to deliver the best service in a way which gives you the best value for money.